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Working with National Travel Systems

  • Contact NTS as soon as you accept your project assignment. NTS will give you a price quote for your plane ticket, the itinerary for your flights and the date by which you must pay in order to lock in that price.
  • After you request a certain flight from NTS, the flight itinerary and price that NTS sends to you will be tentative — you must contact them and buy the ticket within a week or the tentative itinerary and price will expire and you will have to work with NTS to find another itinerary.
  • The price of a ticket is not locked in until you tell NTS that you want to buy the ticket and you pay for it. That means that the price of your ticket can go up every hour or every day until you pay for it, according to the airline’s whim. This price change has nothing to do with NTS. Giving money to NTS to buy the ticket is the only way to ensure you pay the price NTS quoted to you.
  • If you have not said (or typed) the words, “I want to buy that ticket,” assume that NTS has not purchased a ticket for you.
  • If you have not given NTS any money for a plane ticket, assume that NTS has not purchased the ticket for you.

Questions to ask NTS about your ticket before you purchase it:

    • What are the conditions of carriage imposed on this ticket by the airline? (For international tickets, those rules are usually called “tariff rules.”
      • These conditions of carriage tell you the rules the airline expects you to follow if you purchase the ticket. For example, if it is non-refundable, then you will not get any money back if you cancel the ticket.

     

    • What are the conditions imposed on this ticket by the broker?
      • These conditions tell what the broker’s rules are once you buy the ticket. If the ticket is non-refundable according to the broker’s rules, for example, you get no money back if you cancel the ticket, no matter what the circumstances (like SARS) and no matter how many times you ask NTS agents to complain about wanting a refund.

Keep in mind that:

    • The longer you wait to purchase your plane ticket, the more expensive the ticket becomes.

    • Seats on each plane are limited, and sometimes flights to certain countries are limited. Once the seats are sold out, no travel agent in the world can find a seat for you. The longer you wait to purchase your ticket, the higher the chances are that you will not get a seat on the flight with your team or on the date by which you must arrive on the field. Please plan wisely.
    • If you cannot make the required payment by the date the travel agent states, your ticket will be forfeited and you will need to work with the travel agent to reissue another plane ticket.

  • NTS will also help you arrange your visa to enter your host country, if a visa is required. To check if a visa is needed for your host country, click here. VERIFY THE INFORMATION YOU FIND WITH NTS.

MORE TIPS FOR RESERVING YOUR PLANE TICKET WITH MINIMAL CONFUSION


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